Shorten The Learning Curve With Superimposed InstructionsShorten The Learning Curve With Superimposed Instructions

REDUCE OVERHEAD, INCREASE EFFICIENCIES,

STANDARDIZE TRAINING…

AND SHORTEN THE LEARNING CURVE UP TO 72%!

TRAINING

81% of the population struggles making the mental jump from 2D printed instructions to the 3D physical object they are working on.  EXPERIENCE places 3D instructions precisely on physical objects where they are most useful, and 97% of Americans, and 69% of people globally own a device capable of viewing them.

CUSTOMERS

Happy customers drive revenue and nothing makes a customer happier than quickly and easily resolving their own issues.  Whether your CN2 App is included with your product, or you leverage it as a premium upgrade, empower your customers with self-service support and reduce your support overhead!

TECHNICIANS

Your best Technicians could service your products in their sleep and they know every nuance for getting your products back up and running seamlessly.  So, how are you capturing this valuable information for knowledge transfer (KTOYE), while attracting and retaining a new mobile generation Technicians?

A SINGLE CONTENT CREATION EFFORT…

RESULTS IN AN APP THAT MAY BE DEPLOYED TO YOUR DEVICES OF CHOICE,

SO THERE IS NEVER A DUPLICATION OF EFFORT.

Including Custom App Distribution via MDM + Redemption Codes + Enterprise App Stores

Geofencing + SSO Also Available

SO HOW DO YOU DETERMINE WHAT THE RIGHT DEVICE IS?

PHONES

Having the Right Content on the Right Device at the Right Time, is imperative to a superior User Experience.  Whether your organization offers company devices or employs a BYOD approach, phones are ubiquitous and the ability to trouble shoot instantly saves time, money and improves User Satisfaction.

TABLETS

After diagnosing an issue with a phone, tablets are the perfect device for the Individual User who prefers an extended screen size.  Tablets also work well for User Groups, to facilitate collaboration during training sessions, and no tool is more powerful than a tablet for engaging Customers in Product Demonstrations.

GLASSES

While Glasses can be leveraged as a collaborative tool, the economics of this approach may be prohibitive for some organizations, making them the perfect option for the personae of one.  Glasses are unparalleled for Life Size Training and hands-free, step-by-step instructions superimposed directly onto equipment.

LEVERAGE CN2’S VERSATILE BRANDING…

Or Choose To Customize Your User Interface + Geofence Your Brands!

Choose Our CN2 Branded User Interface (UI)!

Leverage Your Brand Guidelines to Customize!

EVERY EXPERIENCE APPLICATION INCLUDES

MULTIPLE VIEWING OPTIONS.

LIFE SIZE

Allows Content To Be Viewed Precisely

In True-to-Life Dimensions

SCALABLE

Allows Content To Be Scaled To

The User’s Desired Size

EQUIPMENT

Superimposes Only The Instructions

Onto Physical Equipment

3D ONLY

Based On Your Device Of Choice

View A Unique Virtual Experience

TAKE IN-APP SNAPSHOTS, ADD ANNOTATIONS

AND SHARE FROM YOUR EXPERIENCE APP!

SNAPSHOT

Every CN2 Product includes a Snapshot Button for taking In-App Snapshots that may easily be Shared In-App.

ANNOTATIONS

Taking a snapshot activates the Annotations Panel where Annotations be may Created, Customized and Edited.

SHARING

Original Snapshots, Annotated Snapshots and a Custom Message may then be shared via installed Apps!

MEASURE THE EFFICACY OF EVERY APPLICATION.

Every EXPERIENCE App Includes Our Event-Based Standard Analytics Platform To Measure The Efficacy Of Every Application.

REALTIME DATA

CN2’s Analytics provide key insights as to the effectiveness of your training and support materials.  Understand how long it takes customers to follow self-guided instructions, which instructions your technicians access the most, and the training steps requiring the most time, to improve operational efficiencies.

DASHBOARD

CN2’s Standard Analytics is included in every CN2 Application. The data is divided into two primary categories including Usage, which pertains to User Engagement, and Events, which focuses on Feature Engagement.  All Analytics may be viewed via sortable tables that present your data in a variety of ways.

INTEGRATION

Do you need your EXPERIENCE Analytics Data to seamlessly integrate with your current end-to-end Enterprise Solutions?  CN2 ‘s EXPERIENCE is easily integrated with a variety of popular Enterprise Solutions, such as SAP, Salesforce and Microsoft.  Do you have a unique need?  Simply leverage our Custom Software Solutions!

*CN2 prioritizes security and privacy, and our Standard Analytics Platform does not collect any Personally Identifying Information (PII).

*While information regarding individual Users may be aggregated, this functionality may only be accessed via CN2 SPATIAL Custom Analytics, to ensure alignment with our customer’s protocol, regarding this sensitive information.